Description

Altran ranks as the undisputed global leader in Engineering and R&D services (ER&D), following its acquisition of Aricent. The company offers clients an unmatched value proposition to address their transformation and innovation needs. Altran works alongside its clients, from initial concept through industrialization, to invent the products and services of tomorrow.
For over 30 years, the company has provided expertise in aerospace, automotive, defense, energy, finance, life sciences, railway and telecommunications. The Aricent acquisition extends this leadership to semiconductors, digital experience and design innovation.

Combined, Altran and Aricent generated revenues of €2.9 billion in 2017, with some 45,000 employees in more than 30 countries. In the Portuguese market since 1998, Altran Portugal has more than 1.800 employees and three offices in Porto, Lisbon and Fundão.

Mission

• Provide support during the VNF on-boarding activities when a VNF encounters difficulty in performing their life cycle management functions:
• Acknowledge receipt of on-boarding support service request within 2 business days
• Create networks for the VNF applications
• Investigate the VNF issue with the VNF team
• Collect logs, call traces, traceroutes, etc. necessary to isolate the issue
• Troubleshoot and analyze the data to determine the root cause of the issue
• Engage corresponding stakeholders as applicable to resolve the issue:
• Engage the VNF team to fix the issue if it is a VNF Heat Orchestration Template problem
• Fix the solution configuration if the issue is related to the solution configuration
• Conduct RCA and engage NFVI team to resolve resource limitation on NFVI if it is resource limitation issue
• Conduct RCA and engage NFVI team to resolve NFVI environment issue if it is NFVI environment problem
• Engage the NFVI team and/or customer network team if it is a Networking issue
• Deliver summary report describing networks for VNF applications created, issue(s) encountered, stakeholders engaged, actions taken, and resolution status

Profile

• Degree in Computer Engineering or similar;
• Experience with the activities described in the mission;
• Experience in Openstack and Vmware;
• Experience in VNF;
• Spoken English is mandatory;
• Availability to travel (occasional, Europe);
• Autonomous, open-minded and creative problem-solver;
• Sense of responsibility, pro-activity and dynamism.

Offer

• Integration in a solid and dynamic team;
• Possibility to participate in international projects;
• Participation in exciting and motivating projects;
• Career evolution;
• New challenges.

Apply

Apply for this job opportunity on our website or by email to [email protected]