Description

Role involving direct interaction with enterprise hardware/software customers located around the world and benefiting from familiarity with Linux, Apache, MySQL, PHP, .NET, and basic server management.

Sobre o nosso cliente

Global leader in digital solutions. Our client develops technology platforms and branded products to enable high-precision pen or stylus input on nearly any surface, from capturing and digitizing handwritten notes and business forms on paper to designing, creating and collaborating directly on large interactive displays and whiteboards offering a broad portfolio of products, applications and services to business, consumer and education markets, including best-in-class digital note-taking, creative solutions, collaborative solutions, classroom learning solutions, and document processing & management.

Principais responsabilidades

- Experience supporting Linux, Apache, MySQL based applications;
- Provide effective technical support (2nd level) by e.g. support system, telephone, video conference, to customers;
- Taking ownership, manage and follow-up customer issues and problems;
- Experience and willing to support troubleshooting and diagnoses tasks (events and log validations);
- Knowledge over the .Net technologies will be considered as a nice to have;
- Maintain relevant documentation and knowledgebase information.

Perfil desejado

Role involving direct interaction with enterprise hardware/software customers located around the world and benefiting from familiarity with Linux, Apache, MySQL, PHP, .NET, and basic server management.

- Experience supporting Linux, Apache, MySQL based applications;
- Provide effective technical support (2nd level) by e.g. support system, telephone, video conference, to customers;
- Taking ownership, manage and follow-up customer issues and problems;
- Experience and willing to support troubleshooting and diagnoses tasks (events and log validations);
- Knowledge over the .Net technologies will be considered as a nice to have;
- Maintain relevant documentation and knowledgebase information.

- Good communication skills - good command in English is mandatory

Benefícios adicionais

Be part of an international team/company.

Candidate-se através do website