Description

Winprovit is an IT company, 100% Portuguese, with more than 17 years,  and in rapid growth at a multinational level. We have offices in Gaia, Lisboa, Faro and London, and we have 3 main business areas: IT Services, Talent and Consulting.

We have a challenge for you – Team Leader Service Desk – 100% Remote – Telecom

What we are looking for:
- Ambition and motivation to play a role related to team supervision, including scheduling, quality control and Key Performance Indicator management, keeping an efficiency-driven and motivational workforce care;
- Minimum 6-month solid call-center / helpdesk experience; 
- Skilled in both technical knowledge and customer service;
- Desired technical skills in (not mandatory): Microsoft Windows, Office365, Networking, VPNs, Active Directory, VMWare, RSA security, expertise in looking up technical issues online; 
- Availability to work shifts 24x7;
- Very fluent (ideally native) written and spoken English.

What we offer:
- Training opportunities as well as career development;
- Career evolution opportunities at a national and international level;
- Partnerships with sectors in Education, Tourism, Tellecomunications; Sports and more.

Apply here: https://www.winprovit.pt/Opportunities/team-leader-service-desk
OR send your CV to [email protected] with the reference "TL5679Rec"

enjoy IT with us
www.winprovit.pt