Description

Crossjoin is a world reference company in technology consulting specialized in Business Process Performance Optimization.

We are located in Lisbon and present in several countries such as Belgium, UK, Chile and Canada.

We are looking for talent to join our team!

Requirements:

• Willingness to travel;

• Proficient in English.

• Bachelor’s or Master’s degree in a technical discipline, such as Computer Science, Information Technology or Engineering

• Infrastructure knowledge covering storage and network

• Technical knowledge of VPNs and Citrix

• Strong knowledge of DB2, Websphere, MDM and Tivoli products.

Responsibilities:

• Deal with incident and problem management (including root cause analysis), and personally act when required for major events, incidents;

• First escalation point for customers, run daily/out-of-hours calls where required to drive timely resolution.

• Ensure and oversee the delivery, implementation and confirmation of all recommendations and initiatives to solve client's major incidents to ensure service is delivered as agreed.

• Monitor all KPI's and act appropriately when identified areas that can be improved.

• Keep and build positive relationships with key teams across the business. Also ensure to manage the resources available to your team effectively and efficiently.

We offer:

• Integration in a dynamic, goal-oriented and cooperative team;

• Friendly working environment;

• Breakfast on Monday (we like to start the week always the same way: relaxing and socializing);

• Water, Coffee, Tea and snacks in the office (one advice: be careful not to get fat!);

• Health Insurance;

• Events dedicated to our "Crossers" (team building events, summer events, etc…);

• A well defined career plan;

• Excellent remuneration package;

• Continuous training and career development;

• Constant feedback;

• Work-Life Balance.

To proceed with the application, you have to send an e-mail to [email protected] with the reference CJ_SE in subject.

With the submission of your application you authorise the treatment and storage of your personal data within Crossjoin Solutions, Lda data base for this recruitment process and/or other future opportunities for a maximum period of five years. You can request a change or exclusion of your personal data at any time via e-mail to [email protected].