Description

Do you want to have a real impact on the company you work for? If you are looking for exciting challenges in an organization where brain power and handicraft are combined with the best technologies in the connectivity industry – apply now and join the team!

WHO WE ARE

We are a technology group that designs, develops and deploys tailored high-performance connectivity solutions. With over 550 people worldwide, 4 R&D centers and 6 manufacturing sites, the Swiss-headquartered group includes: Fischer Connectors, dedicated to connectivity solutions including connector, cable assembly and electronics, and Wearin’, dedicated to connected ecosystems for workers’ safety and performance.

For our IT Department at Fischer Connectors, we are looking for a System Administrator to support the assigned facility and the users, in the daily operations of the local network and IT hardware and software systems connected to it.

WHAT YOU WILL DO IN YOUR ROLE

• Support IT issues and users of level (1 and 2)
• Monitoring and daily checks on systems
• Deal with hardware and software incidents: Diagnose the nature and origin of incidents and implement corrective measures
• Support users for MS Office or other PC subjects
• Desktop/Laptop setup and distribution
• Network Configuration, Troubleshooting and Support
• Work with various IT stakeholders to provide solutions to user issues
• Keep IT management up to date with local and system changes
• Manage priorities according to criticality and business impact
• Management of the ticketing system: Implementation, maintenance, and continuous improvement.
• System administration tasks:
  • Administer the IS: Management and assurance of the proper functioning of the hardware and software park
  • Servers: AD, file, application, network and telecom., Mailbox, VPN, app. trades and Windows.
  • Backup and restore systems. Supervision of systems and VOIP telephony.
  • Manage user access rights.
  • Document procedures related to information systems.
  • Optimization of IT environment performance.
  • Ensure a technology watch and continuous training of the latest IT tools.
  • Manage IT projects

THE EXPERIENCE AND SKILLS YOU WILL BRING

• Bachelor’s degree in Information Technology
• 3+ years of experience as Support Technician
• Requires solid experience with operating Systems, hardware and printing
• Requires solid experience with Office and other Desktop Apps (Office 365, Desktop OS, Desktop E-mail)
• Deep knowledge of TCP/IP networks, including Firewall, VPN and Routing Protocols and other complementary ones (DHCP, DNS, FTP, NTP, SIP, etc);
• Familiarity with IP-based VOICE solutions and their protocols
• Experience with Windows Server management and Active Directory
• Experience with VMWare management (Vsphere, Esxi, etc.)

WHAT WILL PUT YOU AHEAD

• Excellent troubleshooting skills and understanding of when to escalate issues.
• Good problem solving/analytical skills and ability to learn new areas or skills quickly
• Ability to communicate effectively with a diverse population and demonstrate good interpersonal skills.
• Ability to collaborate and work well within a team
• High level of initiative as well as a goal-orientated and structured working method
• Motivation and ability to work in an international environment
• Willingness to travel occasionally
• Fluent in spoken and written English (Mandatory)
• French speaking skills is a plus

Are you up to the challenge? We look forward to receiving your application (CV and cover letter) at [email protected] with Ref: FC2022/017