Description

Integer is a Portuguese consulting company specialized in Technology and Information Systems. Our core business is IT outsourcing services, software, nearshore projects, and tailor made solutions. We are partners with the main technology players worldwide and we work with national and multinational companies from several industries. Most of the projects we participate are in Portugal, Brazil, and throughout Europe. What set us apart is the experience of our team and our tech talent.

Are you looking for new opportunities in the IT field? We have news for you!

Requirements:
- 2+ years experience in Service Desk position on an international environment;
- Strong technical background, both in software as in end user hardware;
- Experience in Mac and/or Windows configurations;
- Experience in Google Suite, Atlassian products;

Responsibilities of the role:
- 1st line support Service Desk;
- Implement new technical solutions that improve the operations on Digital products;
- Identify and implement opportunities for automation;
- Implement various configurations on systems owned by Digital Success (sys admin);
- Train Digital Success team members on newly adopted technology;
- Help upskilling colleagues in technical tasks already in scope;
- Be the bridge between other 3rd line teams and Digital Success from a technical perspective;
- Develop new solutions on any platform that eliminate friction in end user experience;
- Investigate and solve complex issues arriving to Digital Success team;
- Produce easy to follow documentation, using language normal humans can understand;

If you have the desired amazINg tech talent and want to be part of the INTEGER team, reply to this ad with your updated CV to [email protected]

To learn more about how we protect your privacy, please see our Policy at www.integerconsulting.pt