Description

Tasks and Responsibilities:

- Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance;

- Join a highly motivated team of leading industry experts;

- Focus on Customer Support, oriented to solve customer issues and to be an intermediate between Support (reactive cases) and assigned customer;

- Preview new technology before others in the industry and learn how to make the best from it;

- Visit customers to train them and share industry and development expertise;

- Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology;

- Build strong customer relationships and ensure deliveries align with customer projects and milestones;

- Gain access to expertise and support from Microsoft’s consulting practice and product groups;

- Continually learn and grow professionally;

- Analyze problems;

- Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness;

- Demonstrate strong communication skills, ability to develop strategic ongoing customer relationships.

- Engineers must also possess strong technical writing, presentation and training skills;

Profile Description:

- At least 5 years of experience working with Enterprise customers in any of the following: providing customer technical readiness, delivery support services, technical support, solution development, account management;  

- Good understanding how Microsoft 365 platform components interact with SharePoint Online;

- Deep understanding in SharePoint architecture; 

- Deep troubleshooting skills with SharePoint; 

- Experience in managing, maintaining, and migrating, enterprise SharePoint Server and/or SharePoint Online environments; 

- Experience in configuring Enterprise scale SharePoint environments;

- Experience in configuring SharePoint Hybrid environments; 

- Experience in configuring Enterprise scale OneDrive deployments and configurations; 

- Experience with upgrades between SharePoint versions; 

- Experience with Migrations to SharePoint Online; 

- Experience with SharePoint Disaster Recovery scenarios; 

- Required Fluent Portugese, English and Spanish.

If you meet these requirements and are interested in joining an audacious and innovative company, please send us a copy of your CV to [email protected], including the job reference IJ_006__2_23_5475. Please check www.noesis.pt to see all opportunities we currently have open, or feel free to send us a spontaneous application. Join us. Let’s innovate together!