Who are we
Anubis is the leading Email Security company in Portugal, with over 600 customers! See this and other jobs at https://www.anubisnetworks.com/join_us.
Your skillset:
Knowledge of Linux operating systems & Shell scripting programming;
(nice to have) Experience in Business customer handling;
Great verbal and written communication;
(nice to have) SMTP protocol and Postfix email server.
What you’ll be doing:
Provide high-quality support for our products;
Work with clients to resolve technical issues;
You'll escalate issues to other lines of support when necessary;
Develop Knowledge Base content.
Your profile:
Proactive, and able to handle multiple concurrent tasks efficiently;
Adaptable, professional, courteous, and motivated;
Sense of ownership and pride in your performance and its impact on the company’s success;
Be autonomous. Don’t let your work derail;
Enthusiasm for IT specially cybersecurity.
Our offer:
Permanent contract with a competitive salary;
Specialized training; Both external and on-job;
Good reputation: We're an established player in the (highly sought after) Cybersec space;
Health insurance;
Flexible schedules and WFH possibilities;
A nice Apple laptop and peripherals;
Work environment is nice, because we're such a great and modest team.
Your next step
If you think you have most of the skills, as well as the will to be part of our Operations team, reach out!