Description

Managing IT talents for 25 years we stand out for our dedication to every single one of our employees. We invest in everyone’s personal development in order to help the entire team growth, and keep a strong connection with the community. We’re the Human voice in iT.

We are looking for a Problem Manager (m/f) to integrate a project in Alfragide.

Profile:
- At least 3 years of professional experience in the area;
- Experience in working in an IT environment;
- Have good knowledge of Infrastructure backend architecture (servers, storage units);
- Basic knowledge in cloud environments and Microsoft Office products;
- Quality assurance relating to deliverables from third parties (i.e. IT Providers and Vendor sub-contractors);
- Familiar with IT outsourcing contracts, SLA / KPI’s, license policies, charging models, etc;
- An ITIL Certification is a plus.

We offer:
- Personal accompaniment focused on Career Management;
- Continuous and personalized Training and Certification through our own Learning Center;
- Solidity, Trust and Growth;
- Competitive salary package with benefits.

If you believe you have the right profile, send us your CV through our website www.olisipo.pt or to [email protected] and learn more about this opportunity.