Description

Our client is currently seeking a Pre-Sales Engineer to join their Southern Europe team in order to support their new Service Operation business unit.

Client Details

Our client is a global leader in SaaS software solutions.

Description

• Provide software support throughout the entire sales cycle to drive opportunities including the discovery call, presentation and demonstration of our solution
• Collect and qualify technical information from prospects regarding requirements to deliver impactful solution presentations that illustrate business value
• Design and build new or code-free customized demonstrations for prospective clients and for use by sales and other solution consultants
• Explain the solution's functional and technical capabilities aligned with prospect desired outcomes
• Work with the company's professional services and partners to estimate implementation efforts for projects and the technical solution deliverables
• Actively participate in sales calls involving complex technical or functional Service Operation requirements
• Research, compose, and deliver responses to RFPs/RFIs. Interact with prospects to clarify requirements and review RFP/RFI responses for accuracy
• Utilize competitive information, research, and explain the capabilities and differentiators of our solutions vs. our competition to prospects in all industry verticals
• Write proof of concept/workshop plans for prospects and provide guidance for a successful outcome
• Provide feedback on solution improvements directly to our product management team
• Assist in developing demo content to continuously improve the product

Profile

• 5+ years of successful solution consultant pre-sales experience in the Remote Support, Network Monitoring & ITOM space Remote Support & Network monitoring industry knowledge is mandatory
• ITSM and ITIL certification is a plus, but not required
• Good understanding of enterprise architecture, endpoint management, networking, and security
• Prior experience with one or more of the following: Windows system administration / IT support
• Ready to travel in Europe
• Self-starter who can work both independently as well as within a team
• Proven ability to quickly learn new applications and technology
• Proven ability to work creatively and analytically in a problem-solving environment
• Experience with web-based applications (architecture, design, performance)
• SaaS industry experience

Job Offer

Join a growing leading company.

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