Description

Weezie is a Portuguese software house company that provides fiber optic network solutions. 

Based in Porto, Weezie has more than active 2,500 users, with a presence in Europe, America, and Africa through our cloud-native, SaaS FTTH platform Weezie Fiber.

We seek to go further and make a difference in a fast-changing world with the combination of innovative fiber-optic network management software and unique culture of challenging the thinking and encouraging the creativity of our young and dynamic team. 

Join a team where you can grow personally and professionally while making a difference and reaching your full potential. 

Be Weezie.

Responsibilities:

• Partner with our Sales team to articulate the overall Weezie value proposition, vision, and strategy to customers

• Own the technical engagement with customers and help to close complex opportunities through advanced competitive knowledge, technical skill, and credibility

• Deliver product and technical presentations to potential and existing customers

• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape

• Lead in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Ensure that projects are delivered on time, within the scope and within budget

• Work closely with Product and Engineering on the identification and tracking of product improvement requests

• Function as the customer advocate and provide internal feedback on how Weezie can better serve our enterprise customers

• Drive product conversations based on needs and problems learned during customer interactions

• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public or private enablement material

• Potential travel up to 40%

Required skills:

• Bachelor’s Degree, in Computer Science, Telecommunications, Engineering, or a related field

• 1+ years of prior customer success or account management experience

• Solid technical background

• English is mandatory

• Strong communication skills and technical aptitude

• Enjoys working closely with customers to ensure complete satisfaction

• A self-starter who takes the initiative to get things done
   

Preferred Qualifications:

• GIS Certification

• Technical experience in the Telecommunication industry

• Understanding and/or hands-on experience in automated mapping/facilities management

• Experience with SaaS Deployment
   

Please send your CV to [email protected]