Description

Outlook Support Engineer

Company Description

We are passionate about what technology can do. 
We want to continually improve our service, people and technology. 
We are proud that our customers benefit from our knowledge and experience. 

We are Claranet and if you share our beliefs, we are looking for you!

Because we aspire to do more and better, we are looking for an Outlook Support Engineer to integrate our Client internal team, based in Lisbon. 

Job Description

You are an analytical person, passionate about technology. You enjoy taking things apart and building them back together, because understanding and solving technically complex issues is what drives you. You are looking for highly experienced colleagues to help you deepen your technical knowledge. At the same time, you thrive in an international environment by communicating well with knowledgeable IT professionals within large corporate customers and by maintaining long-lasting business relationships with them.

Depending on your level of seniority, you already know at least two of the following technologies (and wish to learn the others):

• Microsoft Office applications & Outlook 2010/2013/2016
• Microsoft Office 365 and/or Exchange on-premise servers administration (2007/2010/2013/2016)

Windows Server concepts and administration (Active Directory, Group Policy Management, Networking)Networking (HTTP, DNS, TCP/IP) Ideally, you might also be certified in:

• MCSA: Office 365
• MOS: Microsoft Office Outlook 2013 but if you are not, we will help you.
• Will gain an overall view on troubleshooting Office 365. Learning about cloud computing. Networking within Microsoft and getting to know their culture. Being exposed to large Entreprises from around the region.
• Substantial recognition and rewards proportional to performance 
• Attending technical training and conferences, participating in internships abroad and earning certifications
•  Access to an enormous array of learning resources 

Qualifications

Looking for at least 1 year experience in IT support and enterprise, experience interacting with end user and troubleshooting mail services. Require 2 of the below:

• Microsoft Office applications & Outlook 2010/2013/2016
• Microsoft Office 365 and/or Exchange on-premise servers administration (2007/2010/2013/2016) 
• Windows Server concepts and administration (Active Directory, Group Policy Management, Networking)
• Networking (HTTP, DNS, TCP/IP) 

Desirable: 

• MCSA: Office 365
• MOS: Microsoft Office Outlook 2013

Fluent English and one of the following languages: Italian, Spanish, French

Additional Information

Can work from home after training and hours are flexible

Send your CV with the subject "OutlookSupport" to the following e-mail: [email protected]