Description

Título:    Online Support Team Leader
Referência:    CAL_OSTL
Local de Trabalho:    Lisbon

Who are we:

We are a technological "school" that uses state-of-the-art technology and constantly focuses on development and innovation. We have a purpose in everything we do: making the lives of people and businesses simpler and happier through technology. We use unique work methodologies that put people at the center of our solutions, putting the technology at your service. Our culture is one of sharing, trust and companionship, with an informal and relaxed atmosphere, encompassing a very diverse network of technological skills and national and international projects.

You can learn more about Novabase here.

What are you going to do:
We are looking for a Team Leader for a support team. This professional will be responsible for team leading, interaction with the client, handle support tickets submitted by the end users, respond to end users’ querys about the solution and the results it produces and follow Incident Management, Problem Management and Change Management processes. 

What we value:

•    Bachelors or master’s Degree in Computer Science, Software Engineering or Telecommunications and Informatics Engineering;
•    Minimum 4 years of experience in application support;
•    Experience in Oracle SQL (mandatory);
•    Experience in Java, Weblogic (mandatory);
•    Responsible, dynamic and proactive
•    Good communication skills;
•    English: good level. 

What we offer:

•    Be part of a company that invests in the development and growth of people;
•    Participate in international and national projects, with a very diverse technological stack;
•    Get to know unique and differentiating work methodologies;
•    Ongoing training (technical and soft skills).

To apply:

Please send your CV to [email protected] with CAL_OSTL in the email subject