Description

The On-Site Network Field Technician is responsible for implementing, maintaining, troubleshooting, and repairing network infrastructures in various field locations. This position requires both in-depth technical knowledge and the ability to work with a diverse range of stakeholders and environments.

Key Responsibilities:

1. Installation & Setup:

   - Deploy new networking hardware, including routers, switches, and wireless access points.

   - Configure networking equipment to client-specific requirements.

   - Assist in the rollout of new service locations or network upgrades.
 

2. Maintenance & Troubleshooting:

   - Perform routine maintenance on networking equipment.

   - Troubleshoot and resolve network connectivity issues on-site.

   - Identify and repair hardware failures, replacing faulty components as necessary.

   - Maintain and track hardware inventory and stock management including tracking of end of life devices.

   - Work with local ISPs for troubleshooting network issues.
 

3. Documentation & Reporting:

   - Document installations, configurations, and network layouts.

   - Build and track BOMs (bill of materials) based on CISCO CCW.

   - Maintain a record of tasks, incidents, and service requests.

   - Provide regular status updates to the network operations center or supervising staff.  
 

4. Continuous Learning:

   - Stay updated with the latest in networking technologies, best practices, and certifications.

   - Attend training sessions, workshops, or seminars as required.
 

5. Safety & Compliance:

   - Adhere to safety protocols when working in various environments.

   - Ensure installations and configurations meet industry standards and company compliance guidelines.

Required Qualifications & Experience:

- Associate's or Bachelor's degree in IT, Computer Science, or a related field. Work experience can sometimes substitute for educational requirements.

- Relevant networking certifications (e.g., CompTIA Network+, Cisco CCNA) are preferred.

- Minimum of 2 years of hands-on networking experience, preferably in a field technician capacity.

- Minimum of 2 years cable and network hardware management experience, preferably in a field technician capacity.

- Knowledge and experience with network equipment acquisition processes.

- Proficiency in using network diagnostic tools and software.

Key Skills & Competencies:

- Strong technical aptitude with a deep understanding of network topologies and protocols.

- Excellent problem-solving skills.

- Ability to work autonomously and handle multiple tasks.

- Physical fitness to handle equipment installations and travel to various on-site locations.

- Good English language skills.

Work Conditions:

- Regular travel to different on-site locations.

- May involve working in tight spaces, lifting heavy equipment, or working in outdoor conditions.

- Availability for emergency troubleshooting or network outages, which may include evenings or weekends.

Compensation and benefits:

We offer you not only a challenging and interesting workplace, but also a rewarding work experience, with competitive compensation and benefits packages:

• Trainings: on-going training with current and emerging products and technologies;
• Career development: opportunity to grow within the team;
• Private Health Insurance;
• Referral bonuses;

What's next?

It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.

Please send us your updated CV, written in English, to [email protected] using Network23 as subject.

 

About us

We are a multinational company with over 30 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 39 countries, through our 88 offices located throughout the world and we enjoy working for over 500 active clients. While more than 300 of them are multinational corporations, we have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!

Learn more about us on www.stefanini.com