Description

Microsoft Office 365 is the strategic solution. The "Functional Administrator for Office 365" will play the role of setting up a transversal foundation for the lifecycle of the O365 platform at Company.

Sobre o nosso cliente

It provides various tools for communication and collaboration purposes like Email, Conferencing, Instant Messaging, File sharing via One Drive and Sharepoint, Teams and many more. Due to the complexity of the platform it will be necessary to have technical experts specialized in core models like Exchange, Skype and Sharepoint. The "Functional Administrator for Office 365" will play the role of setting up a transversal foundation for the lifecycle of the O365 platform at Company.

Principais responsabilidades

Main duties as Functional Administrator for Office 365:

Keep track of changes in Office 365, to evaluate and to communicate such changes to IT and the user community for potential employment

Launching actions to make sure that users at Faurecia are informed about changes

Facilitate decision processes concerning the implementation of major changes announced by Microsoft

Support and Training

Create/update support documents and materials for end users and the IT support organization

Create/update training materials

Moderate online forums related to Office 365

Help and guide change management teams to employ Office 365 in processes and routines

Functional support to end users by acting as a Competence Center behind the Helpdesk and a potential L2 support

Requests for Changes

Evaluation of change requests (new/change module, feature, process) and facilitating the decision making process for the respective change request

Perfil desejado

Strong affinity with Microsoft office tools

Office 365 knowledge is advantageous

Analysis of processes and change management

Good communication skills in English in an international environment (written and oral)

Team-oriented, accustomed to work in an collaborative environment

Strong customer focus

Benefícios adicionais

Conditions above to the market

International and multicultural mind-set

English mandatory

Candidate-se através do website