Description

• Multinational Company
• New Network & Security Operations (NSOC)

Sobre o nosso cliente

Our client is a 24×7 technology solutions provider with about 20 years of existence in the IT business.

Principais responsabilidades

The role of the Network & Security Operations (NSOC) Manager is to transform the existing global Network Operations Center (NOC) into a fully operational NSOC. Keep the integration of our mature NOC and recently launched SOC into a single unified platform, finely tooled to delivering support.\

• Provides supervision of the 24x7 NSOC staff.
• Create and maintain a multi-year strategy/roadmap.
• Participates and supports team in audits.
• Assist in developing and implementing of NSOC processes and procedures to meet daily/weekly/monthly SLA's and insure best-in-class performance.
• Responsible for primary point of escalation for all technology problems.
• Manage security monitoring use cases.
• Coach and mentor teams to ensure personnel are working issues efficiently.
• Ensure tight collaboration with various internal stakeholders.
• Ability to work irregular hours when providing or managing customer problems during maintenance window (meeting with 1st, 2nd, and 3rd shift teams).

Perfil desejado

• 8-10 years of experience in NOC, SOC or in related areas.
• At least 3 years of management experience.
• Experience in managing monitoring technologies.
• Documented experience in building and managing Security Analyst teams and supporting the various technologies within the SOC, SIEM, Vulnerability and Firewall experience are essential.
• STRONG leadership skills (problem-solver, self-starter, able to delegate, collaborative, flexible but firm)
• Communicates effectively with the management team concerning customer service outages and customer escalations
• Hands on experience with vulnerability identification and SIEM tools.

Benefícios adicionais

• Young and dynamic corporate culture
• Employee benefit package
• Opportunity to advance skills through technical certifications and internal training programs

Candidate-se através do website