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NOC Support Technician @ Nonius

Description

About Nonius

17 years of experience in hospitality technology

Nonius provides hospitality technology to more than 440,000 rooms worldwide – in Hotels of the most renowned international chains and several of the most emblematic and recognized independent hotels.
With 12 subsidiaries in EMEA and the Americas and an extensive service partners network, Nonius is equipped to serve global hotel groups, local chains and independent hotels.
We also bring hospitality to other markets such as Outdoor, Apartments, Co-living, Healthcare, Maritime and other Sport and Leisure facilities.

Job description/specification

We are looking for a Network Operations Center Engineer/ Technician to support and maintain existing systems, participate in network implementation projects and analyse issues on customer systems. You will be part of a Customer Services team that is responsible for network systems implementation,  maintaining existing systems and highly available network architectures that meet business objectives and SLAs.

This position is based in the city of Maia in Portugal.

Responsibilities

  • Monitoring network engineering performance and ensure system availability and reliability
  • Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN concentrators, QoS appliances)
  • Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level-1/2/3 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Liaise with vendors and other IT personnel for problem resolution

Must Have

  • We are looking for smart, good spirit, talented people!
  • You must be a passionate for networking and telecom systems
  • We looking for team player and have a strong sense of discipline, responsibility and commitment
  • Fresh graduate in Electronics or IT Engineering, Computer Science or a related subject
  • Understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
  • Solid understanding of the OSI or TCP/IP model
  • Hands-on experience with monitoring, network diagnostic and network analytics tools

Nice to have

  • Linux admin experience and shell scripting
  • Experience on using, configuring networks for own use

Please send your resume in english to [email protected].