Description

A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos humanos, entre outras.
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Randstad operates in Portugal and in the world as a leader in the human resources area for several business sectors.
Technologies area works exclusively the IT & Telecom sector, providing unique professional development opportunities.

We are looking for an energetic, seasoned Network Engineer to join our team for a permanent full-time opportunity.

Reporting to the Director of Platform Delivery, the incumbent will be responsible and be accountable for the deployment/installation of various network devices, maintenance, security, availability, monitoring and reporting of LAN, WAN and Internet network environments. The successful candidate will be self-motivated, with a strong work ethic and excellent analytical, communication and interpersonal skills.

descrição da função/job description
Technical assessment of network environment to recommend and deploy various security and backup products offered
Participate in customer facing meetings to demo products, plan deployment and gather required technical details
Accountable for root cause analysis and remediation activities, including working with vendor support to resolution
Interface with customers to complete network related projects and to troubleshoot network related customer issues
Implement configurations, connectivity and maintenance of network devices to include: Routers, L2/L3 Switches, Firewalls, Load Balancers and Wifi Access points and controllers
Analyze and troubleshoot complex technical support incidents and problems.
Manage, monitor and maintain core network services that include LAN, WAN, WLAN.
Isolate, resolve and document all operational and technical problems and performance bottlenecks
Develop and maintain network management procedures including the documentation of procedures for daily operational support for the Voice, LAN, WAN and routing Infrastructure (e.g. backups, logging, etc.)
Monitor, troubleshoot, identify and remedy areas of congestion and/or degraded quality.
Secure network systems by establishing and enforcing policies, and defining monitoring access.
Monitoring and management of network and voice infrastructure for continuous uptime and SLA maintenance. This includes support for enterprise Cisco UC environment which contains Call Manager, Unity Connection, Presence, VCS and emergency responder.
Working quickly on open tickets assigned to group and participate in impact analysis where application for related ticket issues.
The position requires periodic work outside regular business hours for testing and change implementation as well as additional hours for problem resolution as part of the on-call rotation outside of regular business hours for products and services supported by the team.
Report of risks, trends and service gaps to IT leadership
Create and actively maintain network and collaboration technical configuration documents and topology maps
Be proactive in identifying new network technologies and assessing its adoption.
Build a solid working relationship with the customer base and vendors
Responding to business customer support calls
Audit work practices to established procedures, developing new procedures and documentation as required.
Participate in network/voice technology evaluation and architecture planning processes as required.
The position requires periodic work outside regular business hours for deployment of firewalls or other network devices, testing, change implementation and/or problem resolution. Carrying a cell phone and being on-call on a rotational basis may be required.


requisitos/requirements
Computer Technology degree/diploma or equivalent experience with a minimum of
3+ years’ experience in working with Firewalls, switches, and other network devices.
2+ years of experience in deploying FortiGate Firewalls, Switches and APs.
Certification in NSE4 and HPE Aruba are an asset.
Working experience in Aruba ClearPass Solutions, Barracuda, Palo Alto, Meraki.
Experience working with various network technologies and protocols such as: Cisco Networking Software (IOS, XE, XR, and NX-OS), EIGRP, BGP, OSPF, VPN, QoS, IP, SIP, SD-WAN.
Knowledge of cloud platform and services
Deep analytical skills for troubleshooting network related issues, including diagnosing packet captures.
A strong sense of personal responsibility and accountability well developed organizational skills with special attention to detail and accuracy.
Experience working in a team-oriented, collaborative environment.
Excellent verbal and written communication, documentation, interpersonal and customer service skills.
Well-developed time management skills, with the ability to work well under time sensitive deadlines and balance multiple tasks.


oferta/offer
Remuneration conditions according to the experience and demonstrated knowledge;
Work in a International environment;
Work in an environment of constant technological innovation.

para se candidatar/to apply
https://www.randstad.pt/empregos/title_location_RO-2023-131959