Description

To support our strong growth, we are looking for 4 sys admin... Could it be you?

The SysAdmin will be a member of the "DOKO Managed Services" team within the Customer Success organization and therefore his/her primary focus will be to install, deploy, manage and support the underlying infrastructures.
 

The job :

• Install, deploy and manage infrastructure (based on open source technologies),

• Assist customers using the solution - take into account incidents or requests for intervention submitted by customers, analyze and carry out actions necessary for their resolution,

• Collaborate with the R&D teams in the resolution of incidents requiring it

• Communicate relevant information (time spent, technical risks, ...) within the team,

• Carry out all studies that you will be entrusted with on technical projects, IT developments, and possibly pre-sales presentations, at the customer's site or at the company's premises,

• Monitor the platforms,

• Produce reports,

• Guarantee customer satisfaction
   

You :

• Have a solid knowledge of GNU/Linux and Windows environments

• Master the following protocols: SSH and its variations, RDP, Telnet, (Debian) HTTP(s) and have notions in network (Firewall, VPN), databases (MySql) and directories (Active Directory, OpenLDAP)

• Have knowledge of public cloud administration (Azure, AWS, GCP)

• Fluent in English (French would be a plus)

• Be comfortable on the phone and have good customer contact (customer satisfaction is our priority)!

• Be able to have a macro view of the customer's infrastructure,

• Be friendly!
   

Gratification :

• Insurance

• Lunch allowance

• Performance bonus

• Remote Work 2 ou 3 days/ week

• Laptop

• Transport allowance

• Setup Allowance

If you recognize yourself, apply now!

Joins us: [email protected]