Description

The NAV People are the leading Microsoft Dynamics NAV reseller in the UK. We’re slightly quirkier than the average software reseller and have a very passionate, innovative and customer-centric company culture. In a nutshell we sell Dynamics NAV, a bundle of enhancements, and third party solutions with a side of exceptional product support and training. 

At The NAV People, we set out to create a company with some simple but really important aims, aims that we believe would make our mothers proud, our customers happy and our staff not merely employees, but members of an exceptional family.

The ideal candidate for this role, will be pro-active, meticulous, team player who is ready to absorb by our ethos that ‘Customer Service is a culture, not a department’.

If you know NAV with fantastic communication skills this maybe the role for you.

Desired Skills

• 2+ years within Dynamics Nav market.

Responsibilities

• Incidents:
  • Investigate incidents assigned and communicate resolution with customers.
  • Escalate any incidents as required.
  • Design solution to resolve customer issues.
  • Develop new features and functionality.
  • Work on minor modifications.

• Project Landing
  • Attend Project Landing meetings.
  • Working with project team to ensure smooth transition from project phase to support.
  • Take part in UAT/Go live support.
  • Provide End user training when required.
  • Update team – functionality overview/internal handover.
• Training
  • Provide training sessions for customers both 101 sessions and custom training sessions
• Development
  • Snagging issues management
  • Support development phase on projects.

In exchange for your skills, passion, and determination we will offer you:

• A competitive salary and package.
• Support, training and career development.
• A fun, flexible, exciting environment to work in.
• An incredible company to work for*.
• Copious amounts of tea, coffee and biscuits.
• Fast Food Fridays.
• The best Dynamics NAV Reseller in the market*.
• Team building activities.

*As described by our staff

*As described by our customers

So, are you up for a challenge? Are you prepared to roll up your sleeve and join our wild team?

Please express your interest with a copy of your CV to [email protected]