Description

What are you going to do?

• To provide level 1/2 technical Support across a broad range of technical disciplines;
• Covering all market operational hours (shift system in a 24/7 operation), and will work in a high-tech learning environment with colleagues across all locations;
• Prioritizing and progressing resolution of faults or queries on the full range of systems across all clients, suggesting methods to build and implement measurable improvements to the services, undertaking project work and the implementation of change by performing a QA after any work;
• Troubleshooting issues relating to the network, database, infrastructure, applications or security. Contributing to serious incident, change and problem management;
• Experience monitoring the infrastructure: Ensure running of infrastructure by identification of deviations or issues and investigate logs, responding to automated alerts, initial analysis and troubleshooting, event and incident handling as documented in procedures, and process requests from customers;
• Experience with MQ Messaging platform monitoring and operation: Ensure running of messaging platform by responding to IBM MQ/SWIFT deviations and notifications from the monitoring systems, initial analysis and troubleshooting, event and incident handling as documented in procedures, and requests from customers;
• Application platform operation OpenShift;
• Monitoring of VMWare compute and storage: Ensure running of virtual servers by

responding to automated alarms, initial analysis and troubleshooting, event and

incident handling as documented in procedures, and customer requests concerning compute and storage resources in VMWare;

• Mainframe Z/OS automated messages: Ensure daily Mainframe operations by responding to automated alerts, initial analysis and troubleshooting, event and incident handling as documented in procedures, and requests from customers;

What are we looking for?

• Degree in Computer Science or equivalent Software Engineering experience;
• Experience as manager of service operation;  
• Experience with HP-UX, AIX and Linux;
• Experience with Control-M and SAN;
• Knowledge of Equities and Derivatives financial instruments (e.g. Futures and Options/Warrants);
• Knowledge of ITIL framework and processes;
• Scripting language (Shell/Perl/PHP/Python);
• Good English level;

What do we have to offer you?

• Health Insurance;
• The possibility of remote work;
• A Training Academy designed to think of you and your needs.  You can count on technical and behavioural training sessions (e-Learning and classroom), Meet & Techs, Webinars and Mentoring;

• Events and Team building;

What makes us different?

• Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning;
• Reference prizes and birthday present;
• Lounge;
• We don’t have a dress code;
• We call you by your name and we all address each other informally; 
• Coffee and snacks at your disposal;
• You will grow in good company.  Isn´t that the best way to improve professionally?

If we got your attention, we now hope to spark your enthusiasm.  Ready for the first phase?  We are waiting for you at [email protected].

Due to the current situation (Covid19) we reinforce that our recruitment process is 100% remote (this is applied to our recruitment process and may not be applied to the job offer/role itself).

We will use personal information that you have sent us to consider your application for the relevant function. By giving us your information/documents by email, you consent to Aubay Portugal treating your personal information. Your privacy is important to us. Please check our Privacy Policy, which explains how we will use and store your personal information. It also explains the rights you have regarding your information and how you can contact us for clarification of questions or requests.