Description

L3 Support Engineer

There's no secret on the rule for being number-one, it takes willingness to improve and determination to pursue it. At GRiT® it is all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.

We are Tech Passionate People, with Purpose, delivering solutions while building strong long-term relations.

People. Technology. Innovation. All-around it.

Prove your grit and join our Team!

Minimum qualifications:

• +5 years of experience
• Good understanding of network technologies, components, and setup in depth
• Understanding of key network protocols (OSI L2-L5 Level)
• Knowledge and hands-on experience of core network technologies (WLAN, LAN, WAN & SD-Networks)
• Troubleshooting of issues in existing setups and assistance in new implementations 
• Ability to work on shifts or ON-CALL support 24x7
• ITIL good understanding of processes
• Certification is CCNP or equal

Valued qualifications:

• Bachelor’s Degree in computer science or software development
• Good understanding of market change and incident management market tools (SNOW)

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