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Junior Service Delivery @ Aubay

Description

Your connection with Aubay starts in the following lines:
Aubay Portugal is a multinational French company, in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems.  We have more than 130 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports.

 

What are you going to do?

·       Respond to requests for technical assistance;

·       Diagnose and resolve technical issues;  

·       Research questions using available information resources; 

·       Advise user on appropriate action;

·       Redirect problems to correct resource;

·       Identify and escalate situations requiring urgent attention;

·       Track and route incidents and requests and document resolutions.

 

What are we looking for?

·       Previous experience with Microsoft development tools and programming languages;

·       Experience in object oriented languages (C#, VB.NET or Java);

·       Knowledge of SQL language and experience using relational databases with preference for SQL Server;

·       Experience in REST API, GitLab, GCP/Big Query and with CI/CD tools (Jenkins);

·       Experience with reporting tools (Looker, Tableau);

·       Experience in SOA architecture is a plus;

·       Retail and/or eCommerce experience is a plus;

·       Experienced in working in large scale organizations on a multi-national level with a multicultural team is a plus;

·       Proficient with Confluence and Jira tools is a plus;

·       ITIL certifications are a plus;

·       Fluent English, spoken and written.

 

What do we have to offer you?

·       Health Insurance;

·       The possibility of remote work;

·       A Training Academy designed to think of you and your needs.  You can count on technical and behavioural training sessions (e-Learning and classroom), Meet & Techs, Webinars and Mentoring;

·       Events and Team building.

 

What makes us different?

·       Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning;

·       Reference prizes and birthday present;

·       Lounge;

·       We don’t have a dress code;

·       We call you by your name and we all address each other informally; 

·       Coffee and snacks at your disposal;

·       You will grow in good company.  Isn´t that the best way to improve professionally?

 

If we got your attention, we now hope to spark your enthusiasm.  Ready for the first phase?  We are waiting for you at [email protected] 

Due to the current situation (Covid19) we reinforce that our recruitment process is carried out 100% remote.

We will use personal information that you have sent us to consider your application for the relevant function. By giving us your information/documents by email, you consent to Aubay Portugal treating your personal information. Your privacy is important to us. Please check our Privacy Policy, which explains how we will use and store your personal information. It also explains the rights you have regarding your information and how you can contact us for clarification of questions or requests