Data?1548511213
IT Technical Project Manager @ Randstad Portugal

Description

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Randstad Professionals is the company of Randstad focused on the recruitment of Middle & Top Management with direct placement on end customer boards.

Our client is a multinational company that aims to expand its workforce by recruiting an IT Technical Project Manager.

descrição da função/job description
Responsibilities:

- Manage the incidents or the requests from the users for the day to day basis;

- Manage the KPI reporting and escalation process related to ITIL processing;

- Manage small projects and tasks to structure and build an efficient IT team;

- Help to deploy an unification of processes from the IT Strategic Plan;

- Be able to deal on the daily emergency and users support, with a Project Manager mindset and skills;

- Manage issues with a Continuous Improvement mindset and be able to work on only technical tasks with a vision of small projects with impact and timeline.





requisitos/requirements
Ideal Profile:

- IT technical knowledge and an experience in L3 support;

- Project Manager mindset and skills;

- Experience in ITIL processes;

- Autonomous to work on resolution and also to plan the actions on a project mode;

- Customer centric;

- Curious to increase his knowledge and to search solutions for users.

oferta/offer
Offer:

- Opportunity to be involved in an attractive project.

para se candidatar/to apply
https://www.randstad.pt/emprego/RP-2019-71688