Description

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services.

We are looking for an IT Tech Support to work on a project in Porto.

Requirements:

- Degree in engineering:
-More than 3 years of experience;
-Operational Accounting knowledge;
- Knowledge of Excel, MS Office and Access;
- Knowledge of Jira and/or Snow;
- Is nice to have knowledge in SQL, PL/SQL and Software package support;
-Analytical and Accounting skills
- Fluent in English and French Languages.

Responsibilities:

-Monitoring production and updating;
- Morning meeting moderation with department responsible;
- FMDC sheets production, qualification and assignment;
- Incidents assignment in Service Now and follow-up;
- SLA monitoring;
- Generic Mailbox management;
- Collaborative tools support;
- TOR requests management;
- Access rights management
 

We offer:

- Health insurance;
- A personalized training plan, with a budget to spend on the training and technical books you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us!
 

Apply

If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here. You can also explore our content about the job market here.