Description

Who are we:
For over 20 years, Neotalent within Novabase group, has been the right answer to the greatest need digital transformation brings to organizations - Talent.

We have a talent for that.

We are specialists in developing people and combining them with the most ambitious projects. From software to complex engineering, from infrastructures to applications, we find, recognize and grow talent to offer them the most challenging projects and strengthen our project teams. We learn about people, their knowledge and how to productively use that knowledge to help companies transform, because what the digital economy needs is talent.

The world lives by rules of agility, immediacy and quick responses, so we are dynamic, responsive and aligned with the speed of the digital revolution. We have a new way to address challenges by adding speed to knowledge, connectivity to reliability and bringing agility to the reality of finding, managing and matching talent with projects.

Neotalent, the responsive people.

Know more about Neotalent here 

What is your mission:
You will integrate a team in a Neotalent partner, taking on the role of IT Support in the Aveiro area.

Main Responsibilities:
• Set up workstations, installing and configuring hardware and software components, desktops, laptops, printers and other peripherals;
• Provide orientation and guidance to users on how to operate new software and computer equipment;
• Computer lifecycle, preparation, replacement and disposal, ensure data wipe;
• Perform troubleshooting to diagnose and resolve problems;
• Replacing damaged hardware, manage repairs in and outside of warranty, maintain;
records/logs of repairs
• Manage assets movements, maintaining IT assets database and inventory updated;
• Local service desk, providing support to users, remote and personal service desk within focus areas : Operating system Windows 10, Office (2016 /O365), OneNote, SharePoint, Skype for Business, MS Teams;
• Local helpdesk, manage Incidents, service requests and questions acting as an IT consultant within focus areas;

The talent what we are looking for:
• Expert knowledge of IT Product/Service must have a thorough knowledge of
computer software and hardware and a variety of internet applications, networks and operating systems;
• Strong technical knowledge and IT system knowledge especially within focus area;
• Knowledge of ITIL processes;
• Troubleshooting, good problem-solving ability; 
• English - level minimum/intermediate;

Why Neotalent:
• More than 20 years of experience in technology and business development;
• Access to ongoing technical training and solid performance evaluation and career management methodologies;
• Opportunity to be seen and recognized, to work on the best projects and to make choices that guarantee an exciting career;
• Opportunity to work on international projects and be part of an Everyshore for EveryChallenge paradigm.

To apply:

Please send your CV to [email protected] with MVT_Support in the email subject.