Description

Your connection with Aubay starts in the following lines:

Aubay Portugal is a multinational French company, in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems. We have more than 130 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports.


What will you do?

As a support engineer, the candidate will look after an eCommerce Platform and work closely with our different scrum teams and related disciplines such as Cloud Engineers.
Collaborate with our development teams on requests coming from our international clients and project teams.
Support the analysis, tracking and resolution of incidents, problems and changes.
Be passionate about sharing valuable product knowledge bringing our knowledge base to a total different level.
Solve problems impacting mission critical systems and implementing measure to prevent reoccurrence.


What are we looking for?

Minimum of 3 years of experience.
Professional experience in IT support and troubleshooting web applications written in Java.
Good knowledge of logs analysis and stack traces.
Knowledge of the workflow and dependencies of our services and capacity to analyze.
Capacity to explain various reports regarding topics such as: system and application availability or reaction times and mean time to recovery.
Good attitude, have good communication skills and capacity to carry out duties, responsibly.
Fluent communication in English.
Availability to do on call service (once or two weeks per month).


If we got your attention, we now hope to spark your enthusiasm. Ready for the first phase? We are waiting for you at [email protected]

Due to the current situation (Covid19) we reinforce that our recruitment process is carried out 100% remote.

We will use personal information that you have sent us to consider your application for the relevant function. By giving us your information/documents by email, you consent to Aubay Portugal treating your personal information. Your privacy is important to us. Please check our Privacy Policy, which explains how we will use and store your personal information. It also explains the rights you have regarding your information and how you can contact us for clarification of questions or requests.