Description

Aubay is a multinational IT consulting and information technology consulting firm focused on serving large companies, particularly in banking, insurance, industry and telecommunications. It currently has 19 offices in 7 countries with a total of 7000 employees, 700 in Portugal and is listed on EURONEXT PARIS. 

What can you expect from us? 

• A Young and dynamic team with a good environment; 
• Attractive salary package; 
• Opportunities for professional growth and follow-up 
• Technical and behavioural training; 
• Recruitment referral awards; 
• Team building events; 
• Monthly conviviality; 
• Birthday offer; 

What are we looking for? 

Required skills

• Bachelor’s or Master’s Degree in the area of information technologies, or area relevant to the function;
• Around 4 years of work experience doing:

Lead the Help Desk team, that is solving complex technical problems for the internal customers;

• Provide and manage technical support to company staff on all company-supported applications and hardware such as CRM, Easyvista, Office 365 (Email, Sharepoint, FileShare, Teams, Visual Studio), Telephony, desktop and laptop computers, mobile devices, and related technologies;
• Manage Software licences, certificates and domains;
• Manage Data Center and Software vendors;
• Proactively identify opportunities to evolve and improve the IT support delivery systems;
• Make recommendations about future planning and development of IT resources with an emphasis on maximizing end user productivity and return on investment;
• Drive focus on accuracy, timely feedback, and customer satisfaction;
• Drive timely identification, investigation, resolution, root cause analysis and replication of technical issues;
• Drive the knowledge-sharing mindset, methodology, and tools.
  
  If you believe that you are capable of doing all this, send us your CV to [email protected] 
  
  How will you feed your passion daily? 
  www.aubay.pt 

Your personal data will be used by us as part of our recruitment and selection process. The moment you sent us your data, you are giving to Aubay Portugal, the consent to treat it. However, your privacy is important to us. You may find our Privacy Policy, as well as the rights you have regarding your information and how you can contact us in case you need additional clarifications, in www.aubay.pt