Data?1548511235
IT Service Manager @ akapeople

Description

Direct Integration in our Client, Full-time

Location: Porto (Hybrid)

 

Our client is a financial service brand within a multinational group. Their mission is to simplify how families and small businesses manage their finances, offering simple and innovative financial solutions and products.

 

On a technology level, they operate in a cloud environment with multiple interactions with internal and external partners. As they grow their business, they are looking for an IT Service Manager (m/f). This person will supervise the services and applications provided internally and externally, managing availability, performance and problem-solving processes, and coordinating the entire operational and support activity on these appllications.

 

Requirements

  • Graduate degree in Computer Science, Informatics, Information Systems or equivalent
  • 5+ years of experience in similar roles, namely with the implementation and management of ITIL framework and processes
  • At least 2 years in a leadership or coordination role within this scope
  • Knowledge of Financial Areas and Cloud Environments, namely Microsoft Azure, is a plus
  • Strong sense of service, transparent in case of difficulties
  • Demonstrated critical thinking and willingness for improvements
  • Strong interpersonal skills, empathy and ability to understand the business needs
  • Excellent written and spoken communication skills, fluency in Portuguese and with good level of English

Are you the professional we just described? If yes, please apply!

 

Here’s what you can count on from us:

1.We will call you to discuss more details about the opportunity and about our client;

2.We schedule a meeting to get to know you and your experience.

 

To sharpen your interest, here are some of the perks our client has to offer:

Flextime and hybrid model | Professional training | Career progression | Attractive Salary Package and Benefits

 

Change: it can only make you better!

 

PS: Share this opportunity with your friends and co-workers. Our client’s team is growing so there is a place for anyone who’s amazing.  

 

 

 

 

 

Are you the professional we just describe?

Apply here

 

If you think this is not the right fit for you, send us your application anyway. We have other opportunities that will suit your experience and we guarantee total confidentiality.

 

 

About AkaPeople

We are a human resources consulting company, founded by professionals with solid experience in the business. Our aim is to create a new paradigm of services in the market of information technologies and engineering.