Description

Our client is looking for a IT Service Consultant to join its Service management team in Porto.

Client Details

Our client is an international technology group with around 10,000 employees all over the world. It unites technologically leading companies with more than 100 production, service and sales locations and offers its customers solutions, products and services in the Business Areas of Digital, Supply Chain Solutions, Pharma, Tissue and Tobacco.

Description

• Build, operate and improve the global IT service management platform (ServiceNow);
• Manage day-to-day ServiceNow operations, automate routine parts, implement changes, steer incident and service request processes, enhance service reporting;
• Provide expert advice for projects;
• Elevate ServiceNow platform to the next level;
• Take end to end accountability and keep up a high pace in a complex environment.

Profile

• Degree in engineering/ computer science or an international equivalent;
• First professional experience in ServiceNow;
• Sound knowledge in the area of ITIL and IT service management;
• Good team player with high level of integrity and strong communication skills;
• Ability to work in a fast changing environment;
• Willingness to take responsibility and a "get it done" mentality;
• Enjoying challenges in your daily work and applying your passion to win;
• Ambition to develop your career.

Job Offer

• An agile and fast changing company;
• A modern and dynamic working environment;
• Possibility to drive ideas into reality;
• The opportunity to take more responsibility and develop your career.

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