Description

Cycloid – Technology and Consulting Lda., is looking for talented and passionate Account Manager, which will work closely with our CBO and cross-functionally to establish and maintain a long-term, trusting relationships with our customers. The Account Manager’s role is to develop a portfolio of assigned potential customers by actively seek new sales profitable opportunities to meet customer’s needs.

Main responsibilities

• Generate sales opportunities to achieve short and long-term revenue and profit growth;
• Market research, identification of new business opportunities and consequently contact customers to understand their requirements and work on a sales plan;
• Gather information on assigned customers (e.g. company size, needs and pricing plans);
• Develop and maintain an understanding of the field's concepts, practices and procedures in IT infrastructure, software development and services implementation space;
• Ensure prompt and accurate answers to customers’ queries;
• Build strong client relationships, through regular communication;
• Report on sales status and results on a regular basis;
• Promote company products/services that maximize customer satisfaction;
• Liaise between customers and internal teams to ensure the timely and successful delivery of our solutions according to customer needs;
• Responsible for proposal creation and delivery;
• Use client feedback to improve customer experience;
• Follow-up of solutions implemented in the customers, guaranteeing the satisfaction of the customers.

Experience and Skill Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, Informatics Engineering, Software Engineering or a related field. Master’s degree preferred;
• 1 year or more of working experience in the field or in a related area;
• Understanding of sales principles and ability to deliver excellent customer experience;
• Experience in selling with enterprise customers;
• Strong interpersonal, communication (verbal and written) and negation skills with an ability to build relationships;
• Puts the customer experience first, challenges the status quo, intellectually curious with a solution-oriented attitude;
• Good analytical and problem-solving skills in combination with technical savvy to make good decisions in a dynamic environment;
• Good written and spoken language skills in English (B2).

What we offer:

• Integration into a dynamic, innovative team with a challenging technological environment;
• Development competences through training and participation in innovative projects (national and international);
• Compensation package according demonstrated experience and skills.

How to apply:

Send us your resume to [email protected] with the subject 2019_CYAM1i.