Description

The IT Customer Developer is responsible to analyze the needs of Teleperformance’s clients and then design tools which would meet their needs. You will be crafting new applications, recommend software upgrades to existing systems and tuning integrations inside a team where everyone’s opinion counts. You will promote and encourage the development of projects that represent added value to the company. We are looking for thinkers and doers, creative and motivated people who are not afraid of facing challenges and who want to be on the cutting edge of finding new uses for technology.

Responsibility    

• Clearly understand the project and working in multidisciplinary teams with developers and analysts;
• Interface with stakeholders to define and implement solutions;
• Understand all the products and working closely in all projects with all other IT teams;
• Participate in all phases of the product lifecycle;
• Be an active part in the processes of continuous improvement proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions);
• Act with initiative, gather and evaluate user feedback and make things happen.

Your Profile

• Information and technology Degree (preferential);
• Minimum 2 years of professional experience as a Software Developer (preferential);
• Altitude Software or another CTI Software Development certification (is a plus);
• Microsoft Transact-SQL, Reporting Services and Integration Services certifications (preferential);
• Professional experience with Microsoft Transact-SQL, Reporting Services and Integration Services;
• Relevant knowledge in algorithms and data modelling;
• knowledge of Microsoft programming languages;
• Altitude software or other CTI Platform development knowledge (is a plus);
• Achievement oriented, analytical ability, customer oriented, initiative and problem solving;
• Fluency in Portuguese and English.

Our Offer

• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Investment in training and personal development;
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Young, dynamic and multicultural environment;
• Free organized sport activities and events every month.

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 84 nationalities, we are providing services in 35 languages.
Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.

Apply here: https://jobs.teleperformance.pt/en-gb/jobs/it-customer-developer