Description

Main Tasks:

• Support clients in implementing and testing products and services;
• Knowing in depth the products, services and their integration aspects, in order to provide an efficient and effective support to customers and partners, focusing on the banking ecosystem;
• Resolving incidents and responding to requests for clarification associated with the services provided;
• Ensuring that support requests are resolved quickly and within agreed service levels;
• Communication with the Development and Business teams
• Building and updating knowledge databases, documentation and materials to support the team's functions
• Analysis, documentation and improvement of internal processes and tools.

Noesis is looking of the following profile:

• Degree in technical area, Computer Engineering, Information Technology or similar (Management Informatics, Engineering or Mathematics);
• Professional experience in functional analysis or systems development/implementation roles;
• Mastery of the English language;
• Good learning capacity, organization, autonomy and dynamism.

If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.

Join us. Let's innovate together!

Join us in: IT Application Support - Viseu