Description

HipoGes, founded in 2008, is one of the leading asset management platforms in the Iberian Peninsula with more than 20 billion assets under management. With a presence in 3 countries and more than 700 employees worldwide, HipoGes works for leading financial institutions and international investors. HipoGes provides a wide range of services related to asset management that include:

• Consulting services in the evaluation and purchase of portfolios
• Process design and implementation of management tools
• Development of servicing solutions for different types of assets
• Consulting department for portfolio acquisition operations and investments in partnership with its clients

Description

The Applications Helpdesk position is in charge of resolving level 1 and 2 incidents that occur in the Portugal environment and occasionally in Spanish.

The main responsabilities are:

- Resolution of incidents in situ, remotely and by telephone of the Hipoges Works and B2B applications.

- Management of ticketing applications, Remedy, Jira, etc.

Requirements

The main competences are:

- Knowledge of programming languages, for the development of applications in a Web environment.

- Knowledge of SQL language and management of PostgresQL databases.

- Basic knowledge of red

- Experience in customer service support.

- Organized and methodical

- Dynamic, responsible.

- Very good communication skills.

- English and Spanish skills.

If you are interested in this position, please apply through our website