Integration IT Support @ ITDS Portugal


Get the opportunity to work in a dynamic team supporting all operational activity in IT!

As an IT Support, you will get the opportunity to work for our Client – one of the global leaders in payment operations . You will provide assistance to the whole organisation by taking responsibility for resolving technical issues, maintaining hardware and software installations, and improving IT systems. If you want to grow and develop in IT, this is the perfect opportunity to start with us!

Your main responsibilities: 

  • Ensure all KPIs for Incident/Request management are on target and keep user satisfaction on high level
  • End User Support – provide first level IT support, working on IT Hotline system
  • Take part in IT projects, support IT needs in new projects
  • Prepare technical documentation and training materials
  • Perform other tasks as assigned by the direct supervisor

You’re ideal for the role if you have: 

  • At least 4year of experience in IT Support
  • Overall knowledge of IT hardware, Linux
  • Customer support skills, patience and accuracy
  • Willingness to develop in IT
  • Fluent English & B1 French

 It is a strong plus if you have: 

  • Knowledge of scripting (Shell, VBA) and process automation
  • Knowledge of ElasticSearch & Logstach

We offer you:

ITDS is a fast-growing European company delivering IT & Integration services for the financial industry in Europe employing more than 400 professionals & engineers. ITDS listed on the Financial Time 1000 as the 66th fastest growing company in Europe in 2021.

  • Stable and long-term cooperation with very good conditions 
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training and work in an international environment

#GETREADY to meet with us :

We would like to meet you. If you are interested please apply and attach your CV in English including a statement that you agree to our processing and storing your personal data. You can always also apply by sending us an email to [email protected]