Description

Noesis is looking for candidates with the following profile:

Main Tasks and Responsibilities:

• Provide end user IT support in a large scale end-user environment.
• Remote Support & In person/On desk support.
• Perform installations, configurations, upgrade tasks, basic repairs and troubleshoot laptop/desktop and workstations, resolve minor to major hardware, software and networking issues.
• Support and troubleshooting of printers, copiers and fax machines.
• Performs other related duties as assigned.

Requirements:

• Proven experience as an helpdesk technician or other customer support role;
• Minimum of five years of working Experience in IT related support tasks;
• Familiar with LAN/WAN/Datacenter environments;
• Hands on experience using and/or troubleshooting Microsoft Windows OS, Microsoft Office, and Mac OS.
• Experience with Microsoft technology and products (Advanced Excel, windows, SharePoint, Active Directory, Basic SCCM understanding, imaging tools, Outlook-exchange) in a support environment;
• Experience with Active Directory user, group and policy administration.
• Good understanding of computer systems, mobile devices and other tech products;
• Solid English communication skills, both written and verbal
• Availability for predominantly in-office work

If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.

Join us. Let's innovate together!

Join us in: Helpdesk Technician (On-Site)