Description

Who are we:

For over 20 years, Neotalent within Novabase group, has been the right answer to the greatest need digital transformation brings to organizations - Talent.

We have a talent for that.

We are specialists in developing people and combining them with the most ambitious projects. From software to complex engineering, from infrastructures to applications, we find, recognize and grow talent to offer them the most challenging projects and strengthen our project teams. We learn about people, their knowledge and how to productively use that knowledge to help companies transform, because what the digital economy needs is talent.

The world lives by rules of agility, immediacy and quick responses, so we are dynamic, responsive and aligned with the speed of the digital revolution. We have a new way to address challenges by adding speed to knowledge, connectivity to reliability and bringing agility to the reality of finding, managing and matching talent with projects.

Neotalent, the responsive people.

What is your mission:

We are looking for a Helpdesk with a good knowledge of SQL to integrate projects in Lisboa.

Ensure day-to-day quality of service of live applications to end-users by :

• Resolving incidents
• oAnswering user requests
• Monitoring production environments
• Developing a good understanding of the existing application (functional and technical)
• Ensure daily communication & transition with teams from other time zones
• Definition of Alerts to monitor production

The talent that we are looking for:

• A minimum of 2 years’ professional experience;
• Experience and ability to perform both technical and functional analysis and identify impacts (mandatory);
• Good understanding of SQL;
• Experience of working with applications with many interfaces to other applications;
• Good understanding of the ITIL norm and practices (desirable)
• Working experience with Unix and its standard command (desirable);
• Excellent communication skills;
• Fluency in English - daily working language with worldwide customers.

Why Neotalent:

• More than 20 years of experience in technology and business development;
• Access to ongoing technical training and solid performance evaluation and career management methodologies;
• Opportunity to be seen and recognized, to work on the best projects and to make choices that guarantee an exciting career;
• Opportunity to work on international projects and be part of an Everyshore for EveryChallenge paradigm.

To apply:

Please send your CV to [email protected] with MVT_SQL in the email subject.