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Functional/Technical Support @ Aubay

Description

Your connection with Aubay starts in the following lines:

Aubay Portugal is a multinational French company, in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems.  We have more than 130 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports.

 

What will you do?

  • Resolving queries from end users with respect to the systems supported, including but not limited to incorrect data issues, ensuring feeds into the system in a timely manner;
  • Ensuring that root cause analysis has been found and solutions implemented to prevent repeat occurrence;
  • Change management: plan, test and release new versions of the system;
  • Write documentation on system features;
  • Write documentation on problem solving guides that will enhance FOCUS/Client Clearing Support;
  • Maintain and enhance procedures and processes to ensure increased reliability of the systems.

 

What are we looking for?

  • Master’s degree in IT/Computing/Finance/Mathematics is desirable, but Bachelor’s in these disciplines will also be considered;
  • More than 4 years Functional/ Technical Application Support experience in the Investment Banking (preferably supporting Fixed Income products such as IRD/CRD derivatives, securities lending/Mortgages) business;
  • Prior exposure and familiarity to vendor (Murex, ICE, Markitwire) and clearing workflows is a huge plus;
  • Prior experience working on front office application support role for any of the financial institutions;
  • Must have understanding of Fixed Income products;
  • Experience with: SQL Server, Autosys/ Control M, Geneos, Python, MS Office and ITIL/ServiceNow;
  • Proficient in English is mandatory.

What do we have to offer you?

  • Health Insurance;
  • The possibility of remote work;
  • A Training Academy designed to think of you and your needs.  You can count on technical and behavioural training sessions (e-Learning and classroom), Meet & Techs, Webinars and Mentoring;
  • Events and Team building.

 

What makes us different?

  • Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning;
  • Reference prizes and birthday present;
  • Lounge;
  • We don’t have a dress code;
  • We call you by your name and we all address each other informally; 
  • Coffee and snacks at your disposal;
  • You will grow in good company.  Isn´t that the best way to improve professionally?

 

If we got your attention, we now hope to spark your enthusiasm.  Ready for the first phase?  We are waiting for you at [email protected]

Due to the current situation (Covid19) we reinforce that our recruitment process is 100% remote (this is applied to our recruitment process and may not be applied to the job offer/role itself).

We will use personal information that you have sent us to consider your application for the relevant function. By giving us your information/documents by email, you consent to Aubay Portugal treating your personal information. Your privacy is important to us. Please check our Privacy Policy, which explains how we will use and store your personal information. It also explains the rights you have regarding your information and how you can contact us for clarification of questions or requests.