Description
At InnoTech it´s all about connection. Connecting people with business through technology and connecting technology with innovation to grow business through them.
It all happens when our InnoTechers, our top-of-the-game talents, get to play.
We breathe through Technology and Innovation. Tying them together, we´re more than an IT Company, we´re a Connection Company.
Our Tech Talent Scouts are looking for a Directory Services Portugal – Support. Is that you?
Day to day:
- Acts as the final point of escalation and resolution for technical support
- Provides advanced technical support to developers, corporate customers and end users for complex products, including highly escalated issues
- May act as technical lead and provide technical training, coaching, and mentoring to other engineers
- May research technical documents and feature lists
Key Techs:
- Knowledge of personal computers, relevant operating systems, applications, and/or languages required
- Solid understanding of technical support issues required
- Strong communication, problem solving, and technical writing skills
- Excellent customer service and support skills required
- Expertise in Microsoft Active Directory required
- French speaking is a must
Awesome to have:
- BSc or MSc in Computer Science/Engineering, Information Technology, or related fields
- English (spoken and written)
Soft Skills:
- TechThinker – people who want to re-imagine technology with us
- TechSolver – strategic, resilient and little bit a puzzle lover
- InnoMinder – inhale innovation, exhale digital transformation
- InnoTecher – no words needed. Just happiness, talent and all the above!
Convinced or not, just come and see it for yourself.
Join our Top-Notch Tech Team
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