Description

DESKSIDE SUPPORT TECHNICIAN

Decskill is a 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?

We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.

The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.

We are searching for a Deskside Support Technician to work in Porto or Lisbon!

Responsibilities:

• Provide world-class technical and functional support to End Users from our Customers via email, phone, a self-service portal, etc.);
• Diagnosis and problem-solving;
• Maintaining, analyzing, troubleshooting, and repairing hardware and computer systems.

Requirements:

• Experience in user support (Service Desk, Helpdesk, IT Local Support);
• Good communication skills in English.

If you’re interested in this job please send your CV in English to [email protected] with the reference “BV/DST”.