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Datacenter Technician @ Claranet

Description

We are passionate about what technology can do.

We want to continually improve our service, people and technology.

We are proud that our customers benefit from our knowledge and experience.

We are Claranet and if you share our beliefs, we are looking for you!

Because we aspire to do more and better, we are looking for a Datacenter Technician to integrate our Client internal team, based in Lisbon.

 

 

Job Description

  • Register customers into the site security access control system
  • Can also sign-in vendors and visitors to provide access to the facility and data hall
  • Provide Escort Services as needed.
  • Performs Security and Facility Walkthroughs
  • Generate, update, and resolve support tickets with direction from senior staff as needed.
  • Properly receive and log items in and out of Shipping and Receiving.
  • Support Service Order Installation and Network Circuit Troubleshooting.
  • Perform installation, termination, testing and labeling of Cross Connects; including CAT5, COAX and Fiber.
  • Perform Installation of Cage, Cabinets, Ladder Rack, and Fiber Tray.
  • Operational experience with Security Systems, BMS, monitoring and performance.
  • Familiarity with Basic Cable Testing including a Fluke meter.
  • Perform Remote Hands services for Customers including; Hardware Installation, Power Strips, Rails, Cable Management and Customer Equipment troubleshooting/reboots.
  • Timely Data Center infrastructure equipment alarm acknowledgement and response.
  • Report status via ticketing system, shift reports and email.
  • Available during unscheduled days or shift times for emergency coverage
  • Exhibit quality workmanship for all tasks and maintain Data Center space cleanliness.
  • Participate in Infrastructure MOP’s and proper execution.
  • Handles the expedient resolution of all high Severity Customer Service Requests and emergency escalations.

 

Qualifications

  • 3+ years hands on IT Technician or Data Center Tech experience with extensive Cross Connect, Cage, Cabinet, and Ladder Rack Fiber Tray Circuit Installation
  • Understanding of Local Security and Monitoring systems
  • Understanding of Data Center electrical power generation and distribution, mechanical support equipment.
  • Knowledgeable and capable with Security Access Control System and NOC monitoring Applications.

 

Apply here:

https://jobs.smartrecruiters.com/Claranet/743999698753250-datacenter-technician-lisbon