Description

Upgrade m is recruiting a Technical support to a multinacional telecommunications company.

What you will do:

• Solve and identify customer technical issues, and provide long-term solutions.

What you need to have:

• Bachelor's Degree in Computer Science/Engineering or relevant engineering/science fields or relevant work experience;
• 1+ years Technical Support experience.
• Practical working experience with Linux distributions;
• Knowledge of how the Internet works with strong emphasis on data centers/web servers, IP Networking, Cloud computing/ Virtualization.
• Knowledge of common network protocols and troubleshooting tools.
• Native English Speaker or comparable;
• Must be a team player with good interpersonal skills.
• Ability to handle and escalate issues as needed.
• Strong analytical and troubleshooting ability.

What we offer:

• Chance to work in a Multinacional company with a multicultural environment
• Be a part of challenging projects
• Possibility to learn and grow

Apply:

Send your CV trhough our website www.upgradem.pt or to the e-mail [email protected], with  the reference " Technical Support"