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CRM Business Analyst @ Readiness IT

Description

Readiness IT (RiT) is an IT Global company specialized in digital transformation, whose goal is to improve customers business performance and their clients service experience. With the flexibility to adapt to our customers needs, our team members with more than 20 years of experience have developed inumerous solutions helping to sucessfull overcome business obstacles.

Now-a-days, with more than 400 employees, Readiness IT has nationwide offices in Oporto, Lisbon, Fundão and internationally in Santiago de Chile, Lima, and Auckland – Projects around the world.

We are recruiting a CRM Business Analyst to join our team in Lisbon, Fundão or Oporto.

Tasks:

  • Requirements analysis and implementation.
  • Prepare functional designs.
  • Create test scripts.
  • Tests integration.
  • Users follow up during the acceptance tests.
  • Users functional support.
  • Provide a positive contribution to culture and company growth.
  • Join worldwide digital transformation projects.

Requirements:

  • Degree in Software Engineering, Computer Science or similar.
  • Up to 4 years of professional experience in IT.
  • Good knowledge of any CRM solutions – Salesforce, Oracle, Microsoft.
  • Proficiency in English or Spanish is a plus.
  • Problem solving skills and passion for analytical thinking. 
  • Excellent communication skills.
  • Team player and willingness to learn.

 

What are you waiting for?

Send us your cv with the reference “RIT_CRMBA” to [email protected]