Description

Findmore Consulting S.A. is a company specialized in Information Technologies founded in 2006 and with more than 400 consultants. Our services include infrastructure and cloud, software development and agility where contribute to major projects in Portugal and Europe.We're looking for talented, purpose-driven people to join our teams!


Main Tasks & Responsibilities:

•Classification, investigation, and resolution of Microsoft Dynamics CRM related tickets;
•High quality proactive communication of issues within IT and the user community;
•Root cause analysis of recurring issues, including long-term resolution proposal;
•Understanding and documenting system processes within Dynamics CRM;
•Propose improvements to the system and processes;
•Test, document and communicate changes according to guidelines;


Main Technical Requirements:

•Minimum of 3 years of experience with Microsoft technology (Dynamics CRM or Power Platform or Azure, etc.);
•Proven ability to understand highly integrated processes and data;
•High organizational skill required to manage and track issues until solved;
•Broad technical knowledge required, for example: Active Directory, workflows, database issues, etc.

Other Requirements:

•EU citizenship;
•Fluent English (written and verbal);
•Customer oriented mindset and behavior;
•Ability to communicate transparently, efficiently, clearly and concisely.

SEND YOUR APPLICATION TO: [email protected];
More information on our website http://www.findmore.eu