Data?1562317227
Costumer Recovery Manager @ SYSMATCH - Consultores de Sistemas de Informação

Description

Sysmatch is a Portuguese company that has been on the IT market for almost 20 years. Our core business is IT Outsourcing and Software Development for the finance sector. We invest a lot of effort on our client relationships and always deliver the best candidate or product available for their need and that is the main reason behind our success!

At the moment we are looking for the following candidate:

 

Costumer Recovery Manager(m/f) – Lisboa:

 

Must have:

- Bachelor’s degree in computer science, information technology or related domains;

- minimum 2 years of experience in customer service and support;

- Deep technical support experience for Windows and Office software (including consumer versions);

- Demonstrated business maturity;

- Management of scheduling and handling of critical situations;

- Problem solving and research skills;

- Knowledge of Computer / technical skills;

- Organizational skills with attention to detail;

- Understanding reverse logistics;

- Experience of ITIL or similar problem management;

 

What we offer:

- Salary classification according to the experience shown;

- Good working environment with young and dynamic teams;

- Integration into exciting and technologically innovative projects;

- Training plan and opportunities;

To respond to this opportunity, please send us your CV, indicating the reference  DF/CM/B

to the following email address [email protected]