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Change and Release Manager @ Michael Page Portugal

Description

Multi skilled Change and Release Manager providing management and support for all release and changes in the company.

Client Details

Our client is a medical device company with a new IT competency centre based in Lisbon.

 

Description

  • Create and implementing change and release management strategies and plans
  • Apply a structured change and release management process and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Accountable for ensuring any application and infrastructure changes are managed into the existing technology estate. Can identify potential areas of conflict between new and existing support models
  • Accountable for identifying and managing business risks and issues; conducts impact assessments and identifies potential areas of conflict across work streams, business units or between projects and manages or escalates appropriately
  • Support the design, development, delivery and management of communications
  • Consult and coach project teams
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Support and coach senior leaders and stakeholders
  • Support organisational design and definition of behaviours, etiquette, and processes that will need to be adopted
  • Responsible for managing operational testing, governance gates, and ensuring that both the business and technology areas are ready to accept the new changes into their operating model
  • Coordinate efforts with other specialists across the project
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness to adopt the change
  • Define and measure success metrics and monitor change progress

Duties and Responsibilities

  • Define and measure success metrics and monitor change progress
  • Excellent communication skills - both written and verbal, keen awareness of audience, able to present complex information to both technical and non-technical audiences
  • Develops relationships with internal and external stakeholders
  • Comfortable engaging with stakeholders of all levels
  • Manages and leads Change and Release Management SMEs

 

Profile

  • Ability to work equally well as part of a team or individually and manage own workload
  • Experience working with internal and external customers, technical experts and professional staff and non technical staff
  • Excellent customer relations and interpersonal skills
  • Excellent planning and organisational skills
  • Excellent documentation skills
  • Proven ability to meet deadlines
  • Proactive and able to work with no supervision
  • A flexible approach to work
  • Leadership skills
  • Strong attention to detail
  • Ability to engage and motivate others
  • Drive to achieve results

Job Offer

Join a growing company.

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