Description

Multi skilled Change and Release Manager providing management and support for all release and changes in the company.

Client Details

Our client is a medical device company with a new IT competency centre based in Lisbon.

Description

• Create and implementing change and release management strategies and plans
• Apply a structured change and release management process and tools to create a strategy to support adoption of the changes required by a project or initiative
• Accountable for ensuring any application and infrastructure changes are managed into the existing technology estate. Can identify potential areas of conflict between new and existing support models
• Accountable for identifying and managing business risks and issues; conducts impact assessments and identifies potential areas of conflict across work streams, business units or between projects and manages or escalates appropriately
• Support the design, development, delivery and management of communications
• Consult and coach project teams
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
• Support and coach senior leaders and stakeholders
• Support organisational design and definition of behaviours, etiquette, and processes that will need to be adopted
• Responsible for managing operational testing, governance gates, and ensuring that both the business and technology areas are ready to accept the new changes into their operating model
• Coordinate efforts with other specialists across the project
• Integrate change management activities into project plan
• Evaluate and ensure user readiness to adopt the change
• Define and measure success metrics and monitor change progress

Duties and Responsibilities

• Define and measure success metrics and monitor change progress
• Excellent communication skills - both written and verbal, keen awareness of audience, able to present complex information to both technical and non-technical audiences
• Develops relationships with internal and external stakeholders
• Comfortable engaging with stakeholders of all levels
• Manages and leads Change and Release Management SMEs

Profile

• Ability to work equally well as part of a team or individually and manage own workload
• Experience working with internal and external customers, technical experts and professional staff and non technical staff
• Excellent customer relations and interpersonal skills
• Excellent planning and organisational skills
• Excellent documentation skills
• Proven ability to meet deadlines
• Proactive and able to work with no supervision
• A flexible approach to work
• Leadership skills
• Strong attention to detail
• Ability to engage and motivate others
• Drive to achieve results

Job Offer

Join a growing company.

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