Description

Reloading is in the market since 2014 and is specialized Training and Consulting services from Demand Management to Service Management, and brings out together a set of functional and technological skills to help its clients.

Certified by:
E.E.P. (Endorsed Education Provider ™) Certificates (Provider ID: 141915) IIBA® (International Institute of Business Analysis)

R.E.P. (Provider ID: 3988) from PMI® (Project Management Institute®),

Agile Methodologies with extensive experience in preparing professionals through Scrum.Org, Accredited Training Organization (ATO) by Axelos for ITIL materials – in process

Job brief

We are looking for a Business Process Manager to join our IT department  who will be  evaluate, design, execute, measure, monitor and control business processes and ensure that business process outcomes are in harmony with our organization’s strategic goals. The BPM will insure the organization’s work is aligned with business standards and company expectations. This position will develop new standards, evaluate existing standards, as well as address deviation requests. The BPM will focus on process from beginning to end, introducing innovation that can impact results, enhance profitability and assist the organization to meet its business objectives and goals. The Business Process Manager will report directly to the Chief Operational Officer.

Responsabilities

Works with others to translate and build execution strategies, which path long-term plans into short-term actions.
During the design and delivery of new or revised processes, identifies risks and creates mitigation strategies to resolve and drive improved outcomes.
Ensures that processes meet the documented needs of the business. Identifies gaps, issues and inconsistencies and escalates to COO or other Leadership Team member.
Reviews and drives solutions to allow business practices to clearly and accurately enhance delivery of company objectives.
Ensures that all phases of process development are documented and that information required in other functional areas is reported, disseminated or transferred, as appropriate.
Manages cross practice or process requirements and escalates issues as appropriate.
Identifies, documents and manages process inter-dependencies.
Ensures company processes, practices and standards are communicated and understood throughout the organization.
Supports development of improved business processes, identifies and incorporates best practices and creates organizational benchmarks.
Reporting, Managing and Monitoring
Intervenes as necessary and supports standards across the company.
Collaborates with teams across the broader organization to insure alignment in work, processes and outcomes.

Requirements

Bachelor’s Degree or MS in Engineering, Business Administration or equivalent,
2+ years’ experience planning and/or management of business processes
Extensive use of and proficiency in all MS Office products, especially a high degree of proficiency using Excel.
Familiarity with ERP systems and related databases a plus.
The position will require significant interpersonal skills and relationship development across the organization.
Ability to work independently with a high degree of accountability and track record of delivery
Interpersonal and communication skills

Are you interested in this opportunity? Please go to reloading.pt/oportunidades/ to apply.