Description

Decskill is a 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?
We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.
The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.

We are looking for a Backend Support Analyst for a project based in Lisbon.

You will be joining a motivated software agile driven team. You will bridge product and business logic knowledge with the technical implementation, to perform deep and thorough troubleshooting and analysis of problems, providing Level 3 support over backend APIs, workers and data processors, both to Support and Development teams. 

To perform this job successfully you must be able to execute the following tasks:
- Analyze bugs reported by the Support team; in doing so, check log files, inspect source code and query databases to determine the route cause;
- Assist support team in understanding when a reported case configures a bug;
- Provide guidance to the Backend team on the correction of the reported issues, or when in possession off the necessary knowledge, solve the reported issues;
- Provide support to third party integrators using the client API’s;
- Assist CTO by providing suggestions on technological improvements, including tools, frameworks, logging and monitoring;
- Collaborate with DBA and Systems Administrator aiming at maximizing service level to customers.

Skills:
- Experience in .NET and .NET Core development, Azure Storage, Azure EventHub, SQL Server, Rest API, Security Principles, Object-Oriented Design;
- Basic understanding of front-end technologies such as HTML5, Vue.js and TypeScript, and also mobile platforms Android and iOS;
- Experience with team development tools such as JIRA, Confluence, BitBucket, NuGET or similar.

Other valued skills:
- Computer Science graduation and 5+ years of professional experience with similar responsibilities. 

If you're interested in the position please send you're updated CV to '[email protected]' with the reference "LM/BSA". Thank you!