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Azure Support Engineer @ DECSKILL

Description

Decskill is 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?
We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.
The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.
 
We are looking for an Azure Support Engineer for a project based in Lisbon.

Tasks and responsibilities:

  • Resolution of highly complex, technical, and escalated support incidents related to supporting customer development and deployments.
  • Drive and intellectual horsepower to resolve the most difficult technical customer issues, often through collaboration with other technical specializations;
  • Will be a technical resource for the team regarding case reviews, troubleshooting and effective customer interaction and will interface with various levels of management within customers and internal.

Skills:

  • Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting.  
  • Demonstrate critical thinking, strong communication skills and ability to develop strategic on-going customer relationships.  
  • Enjoy teamwork, and actively contribute to their peer group as well as our customer account teams. 

 Technical skills:

  • Windows System Administrator with good Active Directory knowledge and troubleshooting skills
  • Strong knowledge of Microsoft Windows Servers and Client Operating Systems
  • Solid foundation and background in Microsoft products and technologies
  • Knowledge related to Microsoft Office 365 Cloud Services/Azure Active Directory

If you’re interested in this job please send your CV in English to [email protected], with the reference “JM/AzureSupportEng”.

Thank you!