Description

Decskill is 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?

We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.

The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.

We are searching for a Azure Support Engineer for Lisboa.

The Azure IaaS VM Support Engineer is responsible for support delivery, providing technical support to Azure customers by resolving technical issues on the Azure VM by leveraging the internal knowledge repositories and ensuring customer satisfaction.  The Azure IaaS VM Support Engineer will need to closely collaborate with engineering and operations, and other support engineers.


Responsibilities:
 

• Customer Issue Resolution & Responsiveness
• Drive the communication with the customer to provide top class support
• Document troubleshooting steps
• Identify current knowledge deficiencies/training needs, as well as potential future needs.
• Implement your development plan, actively seek development opportunities, and complete all scheduled training.
• Be available for weekend shifts during EMEA hours periodically, if necessary.

TECHNICAL SKILLS
 

• Operating Systems (Windows or Linux)
• Familiarity with OS Internals concepts (Windows or Linux) and Storage
• Demonstrable troubleshooting skills/experience
• Virtualization and Cloud:
• Understanding of Virtualization concepts and virtual system administration
• Experience with VM configuration and administration
• Understanding of cloud vs. on premise computing
• Microsoft Azure Platfor

If you’re interested in this job please send your CV in English to [email protected] with reference “AC / Azure”